We're here to help

Have a question about Beyund? Need help with your flashcards? Our support team is ready to assist you.

Contact Support
Send us an email and we'll get back to you as soon as possible
support@beyund.app

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Response Time

We typically respond to support emails within 24 hours during business days. For urgent issues, we'll get back to you even sooner.

What to Include
  • A clear description of your issue
  • Your device type (iPhone, Android, Web)
  • Screenshots if applicable
  • Steps to reproduce the problem

Common Support Topics

Account & Billing

Subscription management, payment issues, account settings

AI Flashcards

Creating cards, AI generation, content issues

Technical Issues

App crashes, sync problems, performance issues

Study Features

Spaced repetition, progress tracking, study modes

Data & Privacy

Data export, privacy questions, account deletion

Feature Requests

Suggestions for new features and improvements

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